Position Title
Mac & iOS Technician
Description

Maintain and repair software & hardware, to include printers and network connectivity.

Responsibilities
  • Diagnose and troubleshoot Apple computer and iOS hardware and software
  • Repair iOS and Mac devices according to requirement, using hand or power tools
  • Replace faulty components, working with skills and care to reduce parts failure and therefore lower financial impact
  • Resolve issues requiring communication with manufacturer’s internal service team
  • Keep track of devices and parts inventory while performing repairs
  • Troubleshoot and repair computers, printers, and network connectivity
  • Track and complete repair orders independently and as a team
  • Order and maintain parts in coordination with warehouse/logistics team
  • Support applications, Macintosh OS, both client, and server
  • Attend to meeting with vendors and administrators as needed
  • Phone, email, and on-site support on all levels to end-users within the company
Qualifications
  • At least 3 years of proven experience in repairing current-model Apple devices
  • Experience with diagnostics & a full range of hardware repairs for Apple devices
  • Organizational skills, ability to focus and multi-task, as well as careful attention to detail
  • Apple Certification (added advantage)
  • At least 3 years experience in mac computer repair and in network connectivity troubleshooting
  • Ability to train end-users in Mac OS client and server
  • Expertise with LAN and WAN in a multiple platform environment
  • Working knowledge and repair of Xerox, Epson, and HP printers (added advantage)
  • Knowledge of Apple Remote Desktop (added advantage)
Job Code

iMS-J003

Employment Type
Full-time
Job Location
Kingdom of Bahrain
Date Posted
January 6, 2022
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Position: Mac & iOS Technician

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